North Texas Infectious Disease Consultants

PATIENT BILL OF RIGHTS

To have access to services regardless of race, country of origin, religion, sex, handicap or source of payment.
To know about your role in treatments and to be an active part of your healthcare treatment.
To be told how the medicine you have been prescribed is effective.
To be told about risks and benefits of your treatments.
On-site placement of intravenous lines for infusion of prescribed medications.
To be told about your therapy in a way you can understand.
To expect quality care and treatment.
To receive appropriate pain assessment and pain management and to know that all reports of pain will be taken seriously and responded to by our healthcare professionals in a quick and caring manner.
To be given proper information about pain and pain relief measures.
To stop treatments (with or without your doctor's approval) and to be told what can happen if you do refuse treatment.
To have your property treated with respect and to have your privacy and security maintained.
To be assured of confidentiality of clinical records and to allow or not allow the release of medical information within required regulations.
To be told the costs related to your medical care.
To be given a detailed bill that describes charges for professional fees, products and equipment used during your therapy.
To receive advice about financial assistance or payment plans.
To be told the names of the people involved in your care, the responsibilities of those people, and the right of choice in the care provided.
To receive answers to your questions, 24 hours a day, seven days a week.
To file a complaint or to recommend changes in policies or services to the company without fear of coercion, discrimination, reprisal or service interruption.

PATIENT RESPONSIBILITIES

You have the responsibility to participate in decisions regarding your own care and to clarify the consequences of a decision to refuse care. You are responsible for any consequences or adverse effects you may incur as a result of refusing care or not complying with instructions given to you.
You have the responsibility to provide a complete and accurate health history and to tell your NTIDC provider if you have any changes in medication, procedures and/or your physical condition.
You have the responsibility to ask your provider what to expect regarding pain and pain management, discuss pain relief options with your provider, work with your provider to develop a pain management plan and ask for pain relief when the pain first begins.
You have the responsibility to care for the equipment used in your therapy and to report any problems you may have. All equipment is to be returned to NTIDC pharmacy when your therapy is complete. You will be billed for any abuse, loss or theft of equipment.

When the patient is unable to directly assume these responsibilities due to external physical limitations or altered mental status, the responsibilities then become those of the caregiver.